Privacy Policy
Welcome to the Privacy Policy of Zylora, an investing company based in Norway. We are committed to safeguarding the privacy of our clients and ensuring that your personal data is processed in compliance with applicable data protection laws. This policy outlines how we collect, use, and protect your information, as well as your rights in relation to your data.
1. Information We Collect
We may collect and process the following categories of personal information about you:
- Personal Identification Information: This includes your name, address, date of birth, and contact information.
- Financial Information: We may collect information related to your financial status, such as income, investments, and bank details.
- Account Information: Data such as account numbers, usernames, passwords, and investment preferences also fall under this category.
- Transaction Data: This includes information about your transactions carried out through our services, such as dates, amounts, and types of transactions.
- Technical Data: We may collect technical information such as your IP address, browser type, and operating system whenever you access our services.
- Usage Data: We gather information about how you use our website and services, including your access times, pages viewed, and session durations.
- Marketing and Communications Data: This includes your preferences for receiving marketing communications from us and your interaction with our marketing messages.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To process and manage your investments.
- To improve, personalize, and expand our services.
- To communicate with you, including customer service and support.
- To notify you about changes to our services.
- To analyze usage trends and measure the effectiveness of our services.
- To comply with legal obligations and protect our rights when necessary.
- To deliver marketing communications that align with your preferences.
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
- Consent: If we have obtained your consent to process your personal data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: Where we are required to comply with legal obligations.
- Legitimate Interests: When our interests in processing your data do not override your rights and interests.
4. Sharing Your Information
We may share your personal data in the following situations:
- Service Providers: We may engage third-party companies and individuals to provide our services on our behalf, such as payment processors and data analysts.
- Regulatory Authorities: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to safeguard your information from unauthorized access, use, disclosure, alteration, and destruction. This includes anonymizing and encrypting personal data and maintaining access controls to ensure that only authorized personnel can access your data.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. The criteria used to determine our retention periods include:
- The duration of our relationship with you.
- The necessity of fulfilling the purposes for which we collected your data.
- Our legal obligations relating to record-keeping or reporting requirements.
7. Your Rights
As a data subject, you have certain rights under applicable data protection laws, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure: You have the right to request the erasure of your personal data under certain conditions.
- Right to Restrict Processing: You can request the restriction of processing your personal data under certain circumstances.
- Right to Data Portability: You can request to transfer your data to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If you have provided consent for processing, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided in our company information.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device by your web browser. We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interactions.
- Analyze user activity to improve our website’s functionality.
You can choose to disable cookies through your browser settings; however, this may limit your access to certain features of our website.
9. Third-Party Links
Occasionally, our website may include links to third-party websites. We do not control these websites, and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by other means.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please feel free to contact us. We are here to assist you and to address any complaints or inquiries you may have regarding the handling of your personal data.
Thank you for choosing Zylora for your investing needs. We value your trust and are committed to protecting your privacy.